ABOUT

Long established local family jeweller, we pride ourselves on looking after our loyal customer base and beyond. Watch & jewellery repairs done on the premises.

Smithson Jewellers the Local Jewellers you can rely on to look after your Watch & Jewellery Repairs & Valuations, South Shields Premier Jewellers since 1954, We are a Family Business and pride ourselves on our customer service and quality of all the jewellery and services we offer, which include:, Diamond Rings & Jewellery, Gold chains, bracelets, earrings etc, Nomination: Large range of Charms, Bracelets & Jewellery, Watches by: Seiko, Rotary, Sekonda & Accurist. Watch & Jewellery Repair Specialists, No job too big or too small, pop in for a no obligation estimate. We also offer a Watch Battery Service which includes Pressure testing if Necessary.

Opening Hours

Monday: 9:00am - 5:00pm

Tuesday: 9:00am - 5:00pm

Wednesday: Closed

Thursday: 9:00am - 5:00pm

Friday: 9:00am - 5:00pm

Saturday: 9:00am - 4:00pm

Sunday: Closed

Get In Touch

Email: [email protected]

Phone: 0191 4069971

38 Fowler St, South Shields NE33 1NA, UK

See What Our Customers Say...

FAQS

What types of jewellery can you repair and restore?

We can repair and restore a wide range of jewellery, including rings, necklaces, bracelets, earrings, and watches. Whether your piece is made of gold, silver, platinum, or other precious metals, our skilled jewellers have the expertise to handle it.

How long does a typical repair or restoration take?

The time required for a repair or restoration depends on the complexity of the work. Simple repairs like ring sizing or chain repairs can often be completed within a few days, while more intricate restorations or custom remodels may take a few weeks. We always provide an estimated timeframe when you bring your jewellery in.

Do you offer a guarantee on your repair and restoration services?

Yes, we stand by the quality of our work. We offer a guarantee on all our repair and restoration services. If you encounter any issues with our workmanship, please bring your piece back to us, and we will make it right.

Can you replace missing stones in my jewellery?

Absolutely. Our Claw Work & Stone Supply service includes sourcing and setting high-quality gemstones to replace any missing stones in your jewellery. We ensure a secure setting and a perfect match to maintain the beauty of your piece.

How do I know what size my ring needs to be?

If you’re unsure of your ring size, we can help. Visit us in-store, and our expert jewellers will measure your finger accurately to ensure a perfect fit. If you’re purchasing a ring as a gift, we can offer guidance on estimating the size.

Can you transform my old jewellery into a new design?

Yes, our Remodels service is designed to take your old or outdated jewellery and transform it into a modern, stylish piece. We work closely with you to understand your vision and create a design that suits your personal style.

Do you offer plating services for all types of jewellery?

Yes, we offer Rhodium, Palladium, and Gold Plating services for various types of jewellery. Whether you want to enhance the appearance of an old piece or protect a new one, our professional plating services provide a beautiful, durable finish.

How often should I replace my watch battery?

Most watch batteries last between 1 to 3 years, depending on the type of watch and its usage. If your watch has stopped working or is running slow, it’s likely time for a battery replacement. Our Watch Batteries Fitted service ensures your watch runs smoothly with high-quality batteries.

Can you restore vintage or antique jewellery?

Yes, we have extensive experience in restoring vintage and antique jewellery. Our Full Restoration service can address a range of issues, from repairing broken parts to rejuvenating the overall appearance while preserving the piece’s original charm and character.

How do I care for my newly plated jewellery?

To keep your newly plated jewellery looking its best, avoid exposing it to harsh chemicals, perfumes, and lotions. Store it in a soft cloth or jewellery box when not in use, and clean it gently with a soft, dry cloth. If you have any specific care questions, feel free to ask us for advice.

SMITHSON JEWELLERS

Phone: ‭0191 4069971

Address: 38 Fowler St, South Shields NE33 1NA